Can You Give Me an Exact Cost Over the Phone?

For standard services and items, we can give you a very basic guide on cost over the phone however our guide may change based on your individual circumstances. 

How Much Do Quotes Cost?

We are proud that we provide Upfront Fixed Pricing and we do not put any pressure on you to use our services. If we are unable to ascertain the problem and resolution over the phone with you, for a nominal call out service fee we will come and assess the situation and provide you with a fixed quotation. 

What is Causing my Drain to keep Blocking?

There can be many things that cause a blocked drain, one is quilted toilet paper, which doesn’t break apart in the same way non-quilted toilet paper does. Animal litter can clog your drains, especially if you flush it down your toilet. Other causes includes solid food objects and foreign objects, which kids are usually responsible for.

How do I know if I Need New Taps?

New taps mau not be necessarily needed. If your taps are difficult to turn on and off, then this may be due to various reasons. Sometimes they just need to be cleaned, but this really depends on how old they are and the taps quality. We always try to offer a range of pricing solutions and will let you know if repairs are an option.

What Happens When You Service a Tap?

There are three things that happen, with one being cleaning the seat and reseating it. We also pull the spindle apart and replace the ring. The third is installing a washer, but one that is typically more heavy duty than the older style of washers.

Is a New Cistern Necessary If My Toilet Leaks?

Generally all parts of your cistern are replacable. If plastic was used, then this will be more cost effective to replace. This depends on the make and how old it is. Unfortunately some cisterns are simply too old to be repaired and replacement is required.

Why is Water Constantly Dripping Into My Toilet Bowl?

If this is happening, it’s because the outlet valve needs to be replaced. It might just need to be serviced too. Also, the inlet valve can be the issue.

Is Dropped Jewelry Gone Forever?

There’s a chance it might be trapped underneath the sink. As long as you haven’t flushed too much water down the drain, it’s a safe bet that your jeweler isn’t gone forever and we might be able to retrieve it for you, but just be careful with the amount of water going down your drain if you dropped your jewelry in it.